Freedomverse’s Terms and Conditions for Freedom Card
Last updated: 27 July 2025
These terms and conditions set forth the agreement between Freedomverse Co., Ltd. (“Freedomverse”, “Company”, “We”, or “us”) and you (“you” or “Cardholder”) to use the Freedom Card (“Freedomverse’s Terms”), the Visa prepaid card, including virtual and physical card, issued and owned by T2P Co., Ltd. (“Freedom Card” or “Card”), a payment service provider who is licensed and regulated under the Bank of Thailand and is the member of Visa payment network (“T2P”).
By subscription or using the Freedom Card, you agree to be bound by Freedomverse’s Terms and the terms and conditions of T2P relating to the Freedom Card (“T2P’s Terms''). Freedomverse’s Terms must be read in conjunction with T2P’s Terms. In the event of a conflict between Freedomverse’s Terms and T2P’s Terms, the provisions of T2P’s Terms will prevail. Freedomverse’s Terms may be amended from time to time, at the sole discretion of Freedomverse, with a prior notice to you. By continuing using the Freedom Card, it shall be deemed that you have fully agreed to be bound by any updated or revised version of Freedomverse's Terms. If you do not agree with any revised version of Freedomverse's Terms, we suggest you stop using the Freedom Card service. You can get more information from our customer service at 091-019-2222 or help@freedom.cards
1. Card Subscription. To subscribe to the Card, you must i.) have a wallet provided by Freedomverse (“Freedomverse Wallet”); ii.) have the wallet provided by T2P (“DeepPocket Wallet”)
You are required to verify your identity through T2P’s KYC process and to provide any necessary information upon the requirements under the terms and conditions of T2P to use DeepPocket Wallet.
For this Freedomverse’s Terms, “FDS '' means a digital token issued by Freedomverse’s affiliates.
2. Rewards. T2P partners with Freedomverse to provide Cardholder certain rewards and benefits upon use of the Card (“Rewards”) and in accordance with the following conditions:
2.1 Missions
Freedomverse may, from time to time, offer promotional activities, missions, or campaigns (“Missions”) to Cardholders through the Freedom World application. Participation in Missions is voluntary and subject to the specific terms and conditions stated for each mission.
2.2 Earning Rewards
Each Mission will set out the applicable requirements that Cardholders must satisfy in order to earn Reward, such as making qualifying purchases using the Freedom Card within a defined time period. Only transactions that are successfully authorized, settled, and not cancelled or refunded will be considered qualifying purchases.
2.3 Reward Availability
Rewards are subject to availability and may be limited to a certain number of Cardholders on a first-come, first-served basis. We reserve the right to determine the availability and quantity of any Reward at our sole discretion. The Reward may be provided in the form of discount codes, vouchers, or other items as determined by us or our partners.
2.4 Reward Redemption
To redeem a reward, eligible Cardholders must follow the instructions provided within the Freedom World application. Redemption methods and deadlines may vary depending on the nature of the Reward and the terms of the specific Reward Mission. Expired or unused Rewards may not be reissued or refunded.
2.5 Change or Cancellation of Missions
We reserve the right to modify, suspend, or cancel any Mission at any time without prior notice, including changing eligibility criteria, reward types, redemption periods, or limiting the number of participants. In the event of cancellation, we shall have no obligation to provide any reward for incomplete or disqualified missions.
2.6 No Exchange or Cash Alternative
Unless otherwise stated, rewards are non-transferable, non-exchangeable, and cannot be converted to cash or any other form of compensation.
2.7 Fraud or Abuse
We reserve the right to withhold or cancel any Reward in cases of suspected fraud, abuse of the Reward Mission, violation of the terms of the Reward Mission, violation of this Freedomverse’s Terms, or any activity deemed suspicious or contrary to the spirit of the promotion.
2.8 Third-Party Rewards
Where Rewards are provided by the third-party partners, the use of such Rewards may be subject to the terms and conditions of the relevant third party. We are not responsible for the services or products provided by such third parties.
3. Suspension and Termination.
3.1 Causes for Suspension and Termination. We reserve an absolute right to forfeit your rights to earn the Rewards and/ or temporarily or permanently freeze or terminate your Freedomverse’s account, at any time, without any prior notice or liability to you if:;
i.) we are required by any applicable law, regulations, court orders, or any other authorities to do so;
ii.) we suspect that your transaction relating to the Rewards involves any illegal activities, including without limitation, money laundering, terrorist financing, fraud, or any other crime;
iii.) we suspect or found that you exploit or try to exploit the Rewards or your rights under this Freedomverse’s Terms in any manner rather than those allowed by Freedomverse’s Terms and T2P’s Terms;
iv.) we mistakenly transfer the Rewards to you for any reason, regardless of whether such error arises from our system, employee or any of our third party service providers; or.
v.) any other reasons as we deem appropriate.
3.2 Consequences after Termination.
In the event that i.) your Card is terminated for any reason; or ii.) your rights to earn the Rewards is forfeited; or iii.) your Freedomverse’s account is terminated under clause 3.1 (Causes for Suspension and Termination) ( i, ii, and iii. collectively referred to “Termination”), your rights to the Rewards will be as follow:
i.) you shall immediately cease to be eligible to earn or redeem any Rewards, whether previously accumulated or not yet claimed, and all unredeemed Rewards in your account (if any) shall be deemed forfeited with immediate effect;
ii.) we reserve the right to cancel, revoke, or reverse any previously granted Rewards, including Rewards that have already been redeemed, if such Rewards were earned or redeemed through any means that violate the Freedomverse Terms, T2P’s Terms, or applicable laws;
iii.) you shall have no right to claim any compensation, refund, or reinstatement of the forfeited Rewards or benefits associated with the Freedom Card or the Freedom World application;
iv.) we may report any suspected unlawful activity to relevant authorities and cooperate with law enforcement or regulatory agencies in accordance with applicable laws; and
v.) any provision of the Freedomverse Terms or T2P’s Terms which by its nature is intended to survive termination shall remain in full force and effect.;
4. Freedomverse’s Liability. T2P is the issuer of the Card, and you will be bound by T2P’s Terms. Freedomverse is not the party to the T2P's Terms. We will not be responsible to you for any damages arising from the use of your Card.
5. Language. There are two versions of Freedomverse’s Terms, including English and Thai versions. In the event of any conflict between the two versions, the English version will control.